Privacy Policy: Protecting Your Trust and Information
At Resident Stylist, your privacy is our priority. We’re dedicated to safeguarding your personal information and ensuring every interaction on our platform is secure, transparent, and handled with care. Our policy reflects our commitment to respect, confidentiality, and trust in every booking and connection.
Privacy Policy
Last updated: 24 October 2025
Resident Stylist (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use residentstylist.com (“the Platform”).
1. Information We Collect
- Personal Information: When you create an account or make a booking, we collect details such as your name, email, phone, payment details, and profile information.
- Usage Information: We collect data like IP address, browser type, and activity logs to improve your experience.
- Cookies: We use cookies and analytics tools to enhance functionality and analyse site traffic.
2. How We Use Your Information
- To process bookings and payments
- To manage your account and provide customer support
- To send service updates, promotions, and notifications
- To comply with legal and regulatory obligations
3. Sharing Your Information
We may share your data with stylists, payment providers, hosting services, or analytics partners to deliver our services. All partners must comply with data protection standards. We do not sell your personal data.
4. Data Security
We use secure servers and encryption to protect your data. While no system is 100% secure, we take reasonable steps to safeguard your information from misuse or unauthorised access.
5. Your Rights
Under the Privacy Act 1988 (Cth), you have rights to access, correct, or delete your information, and to opt out of marketing communications. You can exercise these rights by emailing info@residentstylist.com.
6. Data Retention
We keep your information only as long as needed to provide our services and meet legal obligations. After that, it is securely deleted or anonymised.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the updated date shown at the top.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 info@residentstylist.com
🌐 residentstylist.com
Our Promise to You
For Residents
- Gentle, patient care tailored to your comfort level
- Professional services in the comfort of your home
- Respect for your preferences and personal style
- Safe, sanitized equipment and practices
For Facilities
- Reliable, professional stylists you can trust
- Easy scheduling and administrative support
- Flexible services that fit your facility's needs
- Enhanced resident satisfaction and family trust
Ready to experience the Resident Stylist difference?
Join the growing network of facilities that trust us with their residents' care.